Privacy Policy

1. Introduction

Detox My Car respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us or requesting our services.

This Privacy Policy explains what information we may collect, how we use it and how we protect it.

2. Information We Collect

When you contact us or request a callback, we may collect information such as:

• Full name
• Phone number
• Email address
• Vehicle type
• Your message or service requirement
• Preferred callback time slot

This information is provided voluntarily when you use our contact or callback forms.

3. How We Use Your Information

We may use the information you provide to:

• Respond to your enquiries
• Contact you regarding your requested service
• Schedule or confirm a callback
• Understand your vehicle service requirements
• Provide information about our services
• Improve our customer service and website experience

4. Contact and Callback Requests

Information submitted through our contact and callback forms is used by Detox My Car to respond to your request.

5. Information Sharing

Detox My Car does not sell or rent your personal information to third parties.

Information may only be shared where reasonably necessary to provide a requested service, operate our website, protect our business or comply with applicable legal requirements.

6. Data Security

We take reasonable measures to protect the information submitted through our website against unauthorized access, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Cookies and Website Usage

Our website may use standard browser technologies such as cookies or similar technologies where required for website functionality, analytics or improving the user experience.

You can manage cookie settings through your browser.

8. Third-Party Services

Our website may use third-party services such as mapping, hosting, analytics or other website-support services.

These services may process information according to their own privacy policies and terms.

9. Data Retention

We may retain enquiry and service-related information for as long as reasonably necessary to respond to customers, maintain service records, operate our business or meet applicable legal requirements.

10. Your Choices

You may choose not to provide certain information. However, some information may be required for us to respond to a service enquiry or callback request.

If you want to request correction or deletion of information that you have provided to us, you can contact us using the details below.

11. Children's Privacy

Our services and website are intended for general customers and vehicle owners. We do not knowingly request personal information from children for the purpose of providing vehicle services.

12. Changes to This Privacy Policy

Detox My Car may update this Privacy Policy from time to time to reflect changes in our services, website or applicable requirements.

Any updated version will be published on this page.

13. Contact Us

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